Terms and Conditions

General Terms of Use

These terms and conditions govern your use of Spinplace Casino and constitute a legally binding agreement between you and the operator. By registering an account and using the services, you confirm that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree with any part of these terms, you must not use the website or services.

The operator reserves the right to amend these terms at any time without prior notice. Continued use of the services following any changes constitutes acceptance of the revised terms. It is your responsibility to review these terms regularly to stay informed of any updates.

Account Registration and Eligibility

To register an account, you must be at least 18 years old and legally permitted to gamble in your jurisdiction. The operator may request proof of age and identity at any time, and failure to provide satisfactory documentation may result in account suspension or closure. Only one account per person, household, and IP address is permitted. Multiple accounts will be closed, and any winnings may be forfeited.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Any suspected unauthorised access must be reported to customer support immediately. The operator is not liable for any losses resulting from unauthorised account access due to your failure to protect your credentials.

Deposits and Withdrawals

All deposits are processed in British Pounds (£) and must be made using payment methods registered in your own name. Third-party payments are strictly prohibited and will result in funds being returned and potential account closure. Minimum deposit amounts vary by payment method but typically start at £10.

Payment Method Deposit Time Withdrawal Time Fees
Debit Card Instant 1-3 business days None
Bank Transfer 1-3 business days 3-5 business days None
E-Wallets Instant 24 hours None

Withdrawal Policy

Withdrawals are processed after identity verification is complete. First-time withdrawals require submission of photo ID, proof of address, and copies of payment methods used. Processing times vary by method, with e-wallets being fastest and bank transfers taking longest. The operator reserves the right to request additional documentation at any time.

Withdrawal requests can be cancelled within 24 hours of submission, after which they enter processing and cannot be reversed. Winnings from bonuses are subject to wagering requirements before becoming eligible for withdrawal. Any attempt to withdraw before meeting requirements will result in forfeiture of bonus funds and associated winnings.

Bonus Terms and Wagering

All bonuses are subject to specific terms and conditions that must be met before winnings can be withdrawn. Wagering requirements apply to the bonus amount or bonus plus deposit, depending on the promotion. Game contributions vary, with slots typically contributing 100% and table games contributing less or being excluded entirely.

Maximum bet limits apply when playing with active bonuses, usually capped at £5 per spin or hand. Exceeding this limit voids the bonus and any winnings derived from it. Bonuses expire after a set period, typically 30 days, and unused bonuses are removed from accounts automatically.

Restricted Games and Activities

Certain games may be excluded from bonus play or contribute at reduced rates toward wagering requirements. Progressive jackpot slots are often excluded entirely. The operator reserves the right to modify the list of restricted games at any time. Bonus abuse, including irregular betting patterns or low-risk betting strategies, may result in bonus forfeiture and account closure.

Responsible Gaming and Self-Exclusion

The operator is committed to promoting responsible gambling and provides tools to help you stay in control. Deposit limits, loss limits, and session time limits can be set from your account settings and take effect immediately. Increases to limits are subject to a 24-hour cooling-off period.

Self-exclusion options range from 24 hours to permanent closure. During self-exclusion, you will not be able to access your account or receive marketing communications. If you feel you have a gambling problem, contact support to activate self-exclusion or seek help from organisations like GamCare or Gamblers Anonymous.

Dispute Resolution

Any disputes arising from use of the services should first be directed to customer support. If a resolution cannot be reached, you may escalate the matter to an independent alternative dispute resolution service. The operator is committed to fair treatment of all players and will work to resolve complaints promptly and transparently.

Limitation of Liability

The operator is not liable for any indirect, consequential, or incidental damages arising from use of the services. This includes loss of profits, data, or business opportunities. The operator’s total liability is limited to the amount deposited into your account during the 12 months preceding the claim.

The services are provided “as is” without warranties of any kind, express or implied. The operator does not guarantee uninterrupted access and is not liable for technical failures, server downtime, or third-party service disruptions. Scheduled maintenance will be announced in advance where possible, but emergency maintenance may occur without notice. ```